8 Questions to Ask in an Employee Benefits Survey
One of the most effective employee benefits strategies is tailoring. Every single company should have different benefits/perks because every workplace is different. Maybe your employees want to see student loan repayment programs, or more mental health resources, or better health insurance. Whatever it is, utilize these 8 questions to better understand your employee’s wants & needs.
1. On a scale of 1-5, rank each benefit in terms of importance (List all employee benefits ranging from health insurance, to 401(k), to wellness programs, etc.)
2. How would you rate our health insurance benefit in terms of cost & coverage?
3. How happy are you with our paid time off policy?
4. On a scale of 1-5, how well do you understand your company’s benefits?
5. What are 2 benefits you’d like to see introduced/implemented?
6. What are 2 current benefits you could live without?
7. What would you say is the best part of our benefits package and why?
8. How do our company benefits compare to other companies you have worked at?
Ensure that leadership reinforces the importance of these surveys to further customize and tailor the benefit program to your employees. A good practice is to administer these surveys twice a year. The first time about 4-6 months before open enrollment, and the second time right after open enrollment.
As a guide, in SHRM’s 2022 Employee Benefits Survey, employers ranked the importance of their benefits categories as follows:
Health-related benefits (88%)
Retirement savings and planning benefits (82%)
Leave benefits (82%)
Family care benefits (70%)
Flexible work benefits (70%)
Professional and career development benefits (65%)
Financial (non-retirement) benefits ((52%)
Wellness benefits (46%)
Education benefits (42%)
Technology benefits (37%)
Transportation benefits (12%)
Housing and relocation benefits (9%)